365 integration boosts productivity and saves admin time
Sync MS 365 users
Auto create extensions by syncing MS 365 users with 3CX. Remove the need for manual entry - save time and reduce errors.
SSO sign on
No more forgotten passwords. Enable SSO to allow your users to login to 3CX with their Microsoft credentials.
Backup to SharePoint
Archive call recordings and system backups to your Microsoft 365 SharePoint storage. An integrated solution for storing your data.
Teams Direct Routing
Create a bridge between Teams and 3CX. This allows easy calling with Teams users.
Sync calendar entries
Microsoft 365 calendar entries automatically update your 3CX status. If you're away or in a meeting, your 3CX status will reflect that.
Sync all your contacts
Whether personal or company, sync all your 365 contacts with your 3CX phone book so they're easily accessed in one place.
3CX your 365 contacts
Start a call by typing the name of any 365 contact into your 3CX interface. A feature that makes reaching out to your contacts quicker than ever!
Click2Call from MS 365
Launch calls directly from the MS 365 interface with the 3CX Click2Call functionality.
Get set up in no time
#1 Stay in control. Save BIG!
Unlike most other enterprise phone systems, 3CX does not charge on a monthly user basis. Instead 3CX offers a low-cost, annual payment based upon concurrent calls. Keep control of your own trunks and numbers too. Chosen by 100,000 enterprises and counting, 3CX doesn’t require you to sign a contract. You’re free to walk away at any time.
#2 Want to self manage and self host?
No problem! 3CX is user-friendly enough for your IT team to handle on their own. Host your 3CX on Amazon, Amazon Lightsail, Google and Digital Ocean. Deploy direct via their marketplaces. Or opt for 3CX Hosting and have us manage your system for you.
#3 Coming from Avaya or Mitel?
If you’re coming from Avaya or Mitel you’re about to see major savings on your maintenance and replacement hardware costs. Not only is it easy to migrate your telephone system to 3CX, there’s also the possibility to re-use selected Avaya IP Phones. What are you waiting for!
Discover more benefits!
Your questions answered...
How do I connect Microsoft 365?
It's easy! Install the 3CX 365 admin app and configure syncing preferences. For help, follow the guide here.
What does Sync your status do?
Sync status automatically updates your 3CX user status based on "Show As" in your Microsoft 365 calendar entry. If you’re in a scheduled meeting, for example, your phone will not ring. At the end of the time allocated, 3CX switches your profile back to your previous status. If a 3CX profile is selected, changes from calendar information are ignored or overridden. You can also set this status manually.
Sync contacts from 365 - how?
For easy calling you can have personal 365 contacts synced to the 3CX personal phonebook. You should note it’s a one-way synchronization so all contacts need to be managed and updated from Microsoft 365. You can also do the same for Microsoft 365 shared mailbox contacts and sync these to the 3CX Company phonebook - giving easy access to all. All contacts in the default folders: “Well Known Folders” are also synced. In practical terms you’re now able to call your 365 contacts directly from the 3CX Web or mobile apps.
Can I make phone calls from Teams?
Yes, you can! With the Teams Direct Routing Integration, Teams users can call 3CX users and vice versa. 3CX users can even have 3CX calls forwarded to their Teams account. See the Microsoft Teams integration guide for more details.
Do Teams users need a license to make and receive calls?
Yes, you need a Microsoft Phone License. For details contact Microsoft or check their website.
What is a SIP Trunk - and why do we need one?
You need a SIP trunk to place calls to external numbers. You also need one to have a number on which your customers can call. To let you keep full control of your phone numbers and get best call rates, 3CX does not have built in numbers. But this freedom to choose means you’ll need an account with one of the supported SIP trunk providers.
How to integrate your phone system with Microsoft 365.
How to connect 3CX PRO with Microsoft 365.
How to Integrate a PBX phone system with MS365.
Trusted by 350,000+ companies
THE #1 ENTERPRISE PHONE SYSTEM
THE #1 ENTERPRISE
PHONE SYSTEM
12,000,000+ users everyday
"Same performance, better price. Other VoIP providers are triple the cost. 3CX offers same services, no drop in performance, for much less."
"Your phone - everywhere. Working from anywhere or from any device, seamlessly integrated with our Microsoft 365 system."
"The software is top-notch. I notice the quality because I've been a software engineer for almost 30 years."
